If ever there were an industry where we want no flaws, it’s healthcare. Patients, medical professionals, and healthcare administrators all want mistakes removed and quality and performance enhanced. Although many industries have actually undergone some type of data-supported, methodical, quality-improvement procedure, healthcare still has not. Medical and technological advances continue to outpace procedure and education changes. Demand and expectations for treatment are increasing. Inefficiency also leads to(causes, produces, etc.) overcrowded emergency rooms, customer problems, and lost incomes.